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Got Questions?We Have Answers

Why do my lights flicker?

Lights can flicker for various reasons, including faulty fixtures, loose bulbs, or issues with the electrical wiring. If the problem persists, it's best to consult an electrician to fix the underlying issue.  

How do I know if I need to upgrade my electrical panel?

You may need to upgrade your electrical panel if you frequently experience tripped breakers, your home has outdated wiring, or you are adding significant new electrical loads, such as major appliances or a home addition.   

How can I protect my home from electrical fires?

Make sure that your wiring is up to code, avoid overloading circuits, use appliances and cords properly, and have regular electrical inspections. Installing smoke detectors and keeping fire extinguishers on hand are also important safety measures.  

What is a GFCI outlet, and why is it important?

A GFCI outlet protects against electrical shock by shutting off power if it detects an imbalance between incoming and outgoing current. GFCI outlets are especially important in areas with high moisture, such as kitchens, bathrooms, and outdoor locations.  

What are the signs of faulty wiring?

Signs of faulty wiring include frequent circuit breaker trips, flickering or dimming lights, burning smells, and discolored or charred outlets. If you notice any of these signs, contact an electrician for an inspection and necessary repairs.  

What should I do if I smell gas near my electrical appliances?

If you smell gas near your electrical appliances, evacuate the area right away and then contact emergency services. Don’t operate any electrical switches or devices because this could ignite the gas.  

How can I make my home more energy-efficient?

To make your home more energy-efficient, consider adding insulation, sealing drafts, upgrading to energy-efficient windows, and using programmable thermostats. Additionally, adopting energy-saving habits, like turning off lights or appliances when not in use, can reduce your energy consumption.  

What is net metering?

Net metering credits owners of solar energy systems for the electricity they add to the grid. If you generate more electricity than you consume, then the excess power is sent to the grid, and you receive credits on your monthly bills.  

Can power surges damage my appliances?

Yes, power surges can damage appliances and electronic devices. Installing surge protectors or whole-house surge protection can help safeguard your equipment from unexpected voltage spikes.  

Why is my electric bill higher in the summer?

Electric bills are often higher in the summer due to the increased use of HVAC systems that consume a large amount of energy to maintain comfortable indoor temperatures during hot weather.  

How do I reset a circuit breaker?

Reset a circuit breaker that has tripped by locating your electrical panel and identifying the breaker that is in the "off" position or partially between "on" and "off." Push the breaker fully to the "off" position and then back to the "on" position. If it trips again, there may be an underlying issue that needs professional attention.  

Are there any benefits to using LED lighting?

LED lighting is energy-efficient, consuming up to 75% less energy than traditional incandescent bulbs. It also has a longer lifespan, reduces maintenance costs, and is environmentally friendly due to its lower energy consumption and less frequent replacement.  

How often should I schedule an electrical system inspection?

It's a good idea to have your electrical system inspected by an electrician every 3 to 5 years. Routine inspections can identify potential hazards and ensure that your system is up to code and functioning safely.  

What is a fuse vs. a circuit breaker?

A fuse melts and breaks a circuit when the current is too high, while a circuit breaker trips to break the circuit under similar conditions but can be reset. Both are designed to protect electrical circuits from damage due to overload or short circuits.  

How can I prepare for a power outage?

To prepare for a power outage, keep a supply of batteries, flashlights, and a battery-operated radio. Ensure you have non-perishable food, water, and any necessary medications. It's also helpful to have a backup power source, such as a generator, and a plan for keeping your home warm or cool as needed.  

What is a smart meter?

A smart meter records your electricity usage in real-time and sends the data directly to your electric company. This allows for more accurate billing and helps you monitor your energy consumption more effectively.  

How can I reduce my electricity bill?

To reduce your electricity bill, consider using more energy-efficient appliances, turn off lights when not in use, and unplug devices that are not being used. Investing in a programmable thermostat and regularly maintaining your HVAC system can also help lower energy consumption.  

What should I do if my power goes out?

If your power goes out, first check if your neighbors are also affected to determine if it's a local issue. Then, check your circuit breaker to ensure it hasn't tripped. If the outage appears widespread, contact your electric company to report the outage and get updates.